Velocity Edge GX440 User's Guide Page 394
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ALEOS 4.3.4 Software Configuration User Guide
394 4114514
TCP Connections
I went to the TCP section of the Serial screen and configured ALEOS to include
the Device ID in TCP connections, but I get the message “Device ID Not Set”.
Setting the TCP connection to include the Device ID is a two step process:
1. In ACEmanager, go to Serial > TCP and ensure that the Include Device ID on
TCP Connect field is set to Enable.
(See Port Configuration on page 221.)
ALEOS firmware MD5 check
failed
The downloaded firmware package failed the
integrity check. The update is aborted.
There is a problem with the package on
the device or the download may have
failed. Restart the firmware download. If
the problem persists, contact AVMS
support
a
. There may be a problem with
the package on the AVMS server.
Unable to apply ALEOS
firmware
and
Unable to apply ALEOS
firmware (retry)
ALEOS firmware could not be applied. Check
the ALEOS log messages to determine exactly
why the update failed.
Retry. If the problem persists, contact
AVMS support
a
and provide them with
the log messages.
Radio Module URL is missing
from JUD file
JUD file is not valid. The Radio Module
Firmware URL is a mandatory field.
There is a problem with the package on
the AVMS server. Contact AVMS
support
a
.
Radio Module package MD5
sum is missing from JUD file
JUD file is not valid. The Radio Module
Firmware MD5 sum is a mandatory field.
There is a problem with the package on
the AVMS server. Contact AVMS
support
a
.
Radio Module firmware MD5
check failed
The downloaded firmware package failed the
integrity check. The update is aborted.
There is a problem with the package on
the device or the download may have
failed. Try downloading the file again. If
the problem persists, contact AVMS
support
a
. There may be a problem with
the package on the AVMS server.
Radio Module backup failed The radio module was saved to prevent a
power failure. If the firmware cannot be
backed-up on persistent storage, the firmware
update will not proceed because of the risk
that the radio module update will not be able to
finish if interrupted.
Contact AVMS support
a
. The support
team will need to access the device to
clear space, or you can return the
device to Sierra Wireless under an
RMA.
Radio Module firmware
download failed
Firmware URL is not valid, or download failed. Retry several times. If the problem
persists, contact AVMS support
a
. The
support team will need a log from the
device.
Undefined Radio Module
firmware URL
The URL cannot be retrieved. The update is
aborted.
Retry. If the problem persists, contact
AVMS support
a
.
Radio Module firmware
update failed
Radio module firmware could not be applied.
Check the ALEOS log messages to determine
exactly why the update failed.
Retry. If the problem persists, contact
AVMS support
a
.
a. AVMS technical support: https://issues.m2mop.net
Error message Meaning Corrective action
- ALEOS 4.3.4 1
- Software Configuration 1
- User Guide 1
- 6 4114514 6
- Rev 1 Oct.13 7 7
- 8 4114514 8
- Rev 1 Oct.13 9 9
- 10 4114514 10
- Rev 1 Oct.13 11 11
- Contents 11
- 12 4114514 12
- 1: Introduction 13
- About Documentation 14
- Tools and Reference Documents 15
- 16 4114514 16
- 2: Device Configuration 17
- Main Menu Tabs 18
- Configuring 18
- Creating a Template 19
- Applying a Template 20
- AT Command Mode 22
- SSH PAD Mode 22
- Server Configuration 23
- 24 4114514 24
- 7. Click Apply 24
- Client Configuration 25
- 26 4114514 26
- 6. Click Add 26
- 7. Go to Connection > SSH 26
- Module Firmware 28
- Recommendations 31
- Enterprise LAN Management 37
- Compliant System 38
- 40 4114514 40
- 3: Status 41
- 42 4114514 42
- 44 4114514 44
- Rev 1 Oct.13 49 49
- LTE—Fallback to GSM/HSPA+ 53
- Rev 1 Oct.13 55 55
- Rev 1 Oct.13 57 57
- 58 4114514 58
- VPN connection has been made 58
- 60 4114514 60
- Rev 1 Oct.13 61 61
- Rev 1 Oct.13 65 65
- 66 4114514 66
- 4: LAN/Wi-Fi Configuration 67
- Private Mode 68
- Public Mode 69
- DHCP/Addressing 70
- Internal DHCP Server 73
- Ethernet 74
- Virtual Ethernet 80
- Virtual Serial 81
- Host Port Routing 84
- Access Point Mode 86
- Client Mode 90
- Both (AP + Client) Mode 92
- Global DNS 93
- LAN/Wi-Fi Configuration 97
- Rev 1 Oct.13 97 97
- 98 4114514 98
- 6. Select Broadband (PPPoE) 98
- Host Interface Watchdog 101
- 102 4114514 102
- 5: WAN/Cellular Configuration 103
- 106 4114514 106
- LTE—Fallback to EV-DO 111
- LTE—Fallback to HSPA+ 113
- Keepalive 116
- Data Usage Using Keepalive 116
- Re-Activation 118
- Backup APN 119
- Reliable Static Routing (RSR) 119
- 6: VPN Configuration 123
- Split Tunnel 124
- SSL Tunnel 129
- 130 4114514 130
- VPN Configuration 131
- Rev 1 Oct.13 131 131
- VPN 2 to VPN 5 132
- 7: Security Configuration 133
- Single port 134
- Range of ports 134
- Port Filtering—Inbound 139
- Port Filtering — Outbound 140
- Trusted IPs—Inbound (Friends) 140
- Security Configuration 141
- Rev 1 Oct.13 141 141
- LAN connected devices 141
- Trusted IPs—Outbound 142
- MAC Filtering 142
- Packet Inspection 143
- 144 4114514 144
- 8: Services Configuration 145
- ACEmanager 146
- Low Power 147
- 148 4114514 148
- Services Configuration 149
- Rev 1 Oct.13 149 149
- Dynamic DNS 151
- Third Party Services 153
- IP Manager 154
- Understanding Domain Names 155
- Dynamic Names 156
- WiFi Landing Page 157
- Password Only 158
- Control Only 159
- Gateway Only 161
- SMS Mode 162
- Sending an SMS Command 163
- Sending a gateway message 163
- Control and Gateway 164
- SMS Wakeup 168
- SMS Security 169
- 170 4114514 170
- Trusted Phone Number 171
- SMS Password Security 171
- SMS > Advanced 173
- Telnet/SSH 175
- Email (SMTP) 176
- Management (SNMP) 177
- 178 4114514 178
- • 1–65535 178
- • Default is 161 178
- Rev 1 Oct.13 179 179
- • Default is 162 179
- 180 4114514 180
- • 1 – 65535 180
- Time (SNTP) 182
- Device Status Screen 183
- 184 4114514 184
- 9: GPS Configuration 185
- Before Configuring GPS 186
- Servers 1 to 4 187
- 188 4114514 188
- Table 9-1: GPS: Servers 1–4 188
- • 1– 65535 188
- 192 4114514 192
- 194 4114514 194
- Redundant Servers 196
- GPS Configuration 197
- Rev 1 Oct.13 197 197
- Local/Streaming 198
- Local/Streaming—LATS 200
- • 0 = Disable (default) 201
- Rev 1 Oct.13 201 201
- Global Settings 204
- Introduction 207
- Configuration Overview 208
- Rev 1 Oct.13 209 209
- Action Description 213
- 214 4114514 214
- • SNMP Trap notification 214
- Email/SMS 216
- Report Groups 216
- Configure Events 219
- Events Protocol 220
- 11: Serial Configuration 221
- Port Configuration 222
- Reverse Telnet/SSH 224
- UDP Multiple Unicast 227
- Advanced 228
- Modbus Address List 234
- Advanced Settings 238
- TCP Settings 239
- UDP Settings 241
- 12: Application Configuration 243
- Application Configuration 245
- Rev 1 Oct.13 245 245
- Previous Day 246
- Previous Daily Usage 246
- Field Description 246
- ALEOS Application Framework 250
- Rev 1 Oct.13 251 251
- • Disable (default) 251
- • Enable 251
- 252 4114514 252
- 13: I/O Configuration 253
- Relay outputs 254
- AirLink GX Series device 254
- More information 254
- Current State 255
- Pulse Count 256
- Configuration 257
- Transformed Analog 258
- Step 2—Configure ACEmanager 259
- 260 4114514 260
- 14: Admin 261
- Radio Passthru 263
- Linux Syslog 265
- Installing a Device Driver 267
- Install the driver 268
- Rev 1 Oct.13 269 269
- 3. Click Add 269
- 5. Click Next 269
- 270 4114514 270
- 8. Click Next 270
- Rev 1 Oct.13 271 271
- 9. Select Selected Ports 271
- 11. Click Next 271
- Rev 1 Oct.13 273 273
- 14. Select the Modem tab 273
- Figure A-10: Device Manager 274
- Rev 1 Oct.13 275 275
- Connection 277
- Rev 1 Oct.13 279 279
- 4. Click Next 279
- Configure the DUN connection 280
- Figure A-20: DUN Properties 281
- Figure A-22: Networking 282
- Figure A-23: PPP Settings 282
- Rev 1 Oct.13 283 283
- 284 4114514 284
- 15. Click Advanced 284
- Connection settings 285
- Figure A-28: ACEview: Menu 286
- Windows DUN 287
- 288 4114514 288
- B: Modbus/BSAP Configuration 289
- Modbus TCP/IP 290
- Modbus on UDP 290
- Host for Modbus on UDP 291
- Modbus with UDP 292
- 294 4114514 294
- Protocol 295
- 296 4114514 296
- Rev 1 Oct.13 297 297
- 298 4114514 298
- Rev 1 Oct.13 299 299
- 300 4114514 300
- Rev 1 Oct.13 301 301
- 302 4114514 302
- Rev 1 Oct.13 303 303
- 304 4114514 304
- Rev 1 Oct.13 305 305
- 306 4114514 306
- Rev 1 Oct.13 307 307
- 308 4114514 308
- Rev 1 Oct.13 309 309
- 310 4114514 310
- Rev 1 Oct.13 311 311
- 312 4114514 312
- Rev 1 Oct.13 313 313
- 314 4114514 314
- Rev 1 Oct.13 315 315
- 316 4114514 316
- Rev 1 Oct.13 317 317
- 318 4114514 318
- Rev 1 Oct.13 319 319
- 320 4114514 320
- D: AT Commands 321
- Reference Tables 322
- Device Updates 323
- 324 4114514 324
- Rev 1 Oct.13 325 325
- 326 4114514 326
- Rev 1 Oct.13 327 327
- WAN/Cellular 328
- Rev 1 Oct.13 329 329
- 330 4114514 330
- Rev 1 Oct.13 331 331
- 332 4114514 332
- Rev 1 Oct.13 333 333
- LAN/WiFi 334
- Rev 1 Oct.13 335 335
- Rev 1 Oct.13 337 337
- 338 4114514 338
- Rev 1 Oct.13 339 339
- Table D-6: VPN Commands 339
- 340 4114514 340
- Rev 1 Oct.13 341 341
- 342 4114514 342
- Rev 1 Oct.13 343 343
- Security 344
- Services 345
- 346 4114514 346
- Rev 1 Oct.13 347 347
- 348 4114514 348
- Rev 1 Oct.13 349 349
- 350 4114514 350
- Rev 1 Oct.13 351 351
- 352 4114514 352
- Email (SMTP) Commands 352
- Time (SNTP) Commands 352
- Rev 1 Oct.13 353 353
- Table D-9: GPS AT Commands 353
- 354 4114514 354
- Rev 1 Oct.13 355 355
- 356 4114514 356
- Rev 1 Oct.13 357 357
- 358 4114514 358
- Rev 1 Oct.13 361 361
- 362 4114514 362
- Rev 1 Oct.13 363 363
- 364 4114514 364
- Rev 1 Oct.13 365 365
- Standard (Hayes) commands 366
- Rev 1 Oct.13 367 367
- 368 4114514 368
- Rev 1 Oct.13 369 369
- 370 4114514 370
- Rev 1 Oct.13 371 371
- Applications 372
- Rev 1 Oct.13 373 373
- 374 4114514 374
- Rev 1 Oct.13 375 375
- 376 4114514 376
- E: SMS Commands 377
- List of SMS Commands 378
- Rev 1 Oct.13 379 379
- 380 4114514 380
- ACEmanager Web UI 381
- Ethernet Ports 381
- LAN Networks 381
- Port Forwarding 382
- Error Reporting 384
- Connection not working 386
- FW version” 390
- Rev 1 Oct.13 393 393
- TCP Connections 394
- AirVantage Management Service 395
- LTE Networks 396
- SIM Card is Blocked 397
- Remote connections 398
- Radio Band Selection 398
- 400 4114514 400
- G: Glossary of Terms 401
- 402 4114514 402
- Rev 1 Oct.13 403 403
- 404 4114514 404
- Rev 1 Oct.13 405 405
- 406 4114514 406
- 410 4114514 410
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